Privacy Policy

GLOBAY Group including GLOBAY UAB/GLOBAY LOGISTICS UAB/GLOBAY SK s.r.o./GLOBAY OU furhter on GLOBAY UNDERSTANDS THAT YOUR PRIVACY IS IMPORTANT TO YOU.
GLOBAY IS STRONGLY COMMITTED TO PROTECTING YOUR PRIVACY AND THE PERSONAL INFORMATION THAT YOU MAY PROVIDE AS YOU ACCESS AND USE THE MATERIALS ON GLOBAY.EU (THE “SITE”). IN THIS WRITTEN PRIVACY POLICY, GLOBAY UABDESCRIBES THE SCOPE AND BREADTH OF OUR COMMITMENT TO PRIVACY.

Use of our services

When you register for one of our services, we ask you to provide personal details. We use these details to be able to execute the service. The details are stored on GLOBAY own secure servers, or a third’s party’s secure server.

Communication

When you send e-mail or other messages to us, we may save those messages. Sometimes we will ask you for your personal details that are relevant to a particular situation. This makes it possible for your questions to be dealt with and for your requests to be answered. The details are stored on GLOBAY own secure servers, or a third party’s secure server.

Third parties

The information is not shared with third parties. In some cases, the information may be shared internally. Our employees are obliged to respect the confidentiality of your information.

 

Amendments

This Privacy Policy is tailored to the use of and the options available on this website. Any modifications and/or amendments to this website can result in changes to this Privacy Policy. It is therefore advisable to consult this Privacy Policy regularly.

 

Amend/unsubscribe from the newsletter service

At the bottom of each email you will be given the opportunity to amend your registration details, or to unsubscribe from the newsletter service.

 

Questions and feedback

We regularly monitor whether we comply with this Privacy Policy. Should you have any questions about this Privacy Policy please contact us.

A. Range of Personal Information and Method for Collection
B. Purpose of the Collection of Personal Information
C. Sharing/Disclosure of Personal Information to Third Parties
D. Provision of Information to a Third Party
E. Period of Retention and Use of Personal information
F. Procedure for Deleting Personal Information
G. Commissioned Processing of Personal Information
H. Staff Members in charge of the Protection of Personal Information

A. Range of Personal Information and Method for Collection
In order to provide our full range of services, we may collect the following types of information from our users through this site.

Customer Support Name, Department, E-mail Address, Contact Information
Recruitment Name, Resident Registration Number, Sex, Address, Phone Number, E-mail

We also provide users the opportunity to opt in and out of providing personal information both during registration on the site or in response to specific requests. Once a user selects to opt-in, it will be considered that he/she chooses to allow the site to collect their information.

B. Purpose of the Collection of Personal Information
GLOBAY only processes personal information for the purposes described below.

Customer Support To make sure all our customers are getting heard and getting what they need, GLOBAY monitors customers’ requests and comments through online customer service. Personal information that is collected will be used to answer customers’ inquiries.
Recruitment GLOBAY collects personal information for recruiting our workforce.
  1. Sharing/Disclosure of Personal Information to Third Parties
    Based on our privacy policy, we do not share any personal information to a third party. However, GLOBAY may share personal information outside of the company in the following limited circumstances:
    • We have your consent. We require opt-in consent for the sharing of any sensitive personal information.
    • We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request or (b) enforce applicable Terms of Service, including investigation of potential violations.D. Provision of Information to a Third Party
    GLOBAY UAB does not transfer any information collected on this Site without the consent of the user. In cases where any transfers may be needed, it will take place under the circumstance where the user is informed of the specific information that is to be transferred and with the user’s approval.E. Period of Retention and Use of Personal information
    Once the information is collected and used for the desired purpose, information will be deleted without any delay. However, certain information will be saved for a certain amount of time and reason as stated below.

    • Information holding for in-house purposes:

Personal Information for Customer Support Purpose for holding: To prevent confusion in service uses Holding Period: 1 year
Personal Information for Recruitment Purpose for holding: Job applications for future job openings Holding Period: 1 year
  1. Procedure for Deleting Personal Information
    Once the information is collected and used for the desired purpose, information will be deleted without any delay. The elimination procedure is as below.
Deletion Procedure After the goal is realized, personal information of the user is subject to deletion under the privacy policy and other legal regulations to preserve information. Information may not be used for any other purposes that are not specified in the company’s privacy policy.
Deletion Method Personal information printed on paper will be abolished by pulverization or by fire. Any electronic data will be deleted through technical processes so that they cannot be viewed in any way.
  1. Commissioned Processing of Personal Information
    You may access, correct, update, and/or delete any personally-identifiable information that you submit to this Site. To do so, please either follow instructions on the page of the Site on which you have provided such information or subscribed or registered or contact us. For requests for a correction on personal information, we will not allow any access to the information before the correction is made. Requests for a deletion of any personal information will take place under our policy in holding certain information for certain purposes (provision F) and this information will not be accessible or able to be viewed.H. Staff Members in charge of the Protection of Personal Information
    GLOBAY regularly reviews its compliance with this Policy. Please feel free to direct any questions or concerns regarding this Policy or GLOBAY’s treatment of personal information by contacting us through this web site or by writing to us at the following contact information.Personal information on Customer Support
    • Name: Audrius Jakaitis (Strategy&Planning Team)
    • Phone Number: 00370-340-46665
    • E-mail: info@GLOBAY.eu

    Personal information on Recruitment
    • Name: Audrius Jakaitis (Human Resource Team)
    • Phone Number: 00370-340-46665
    • E-mail: info@GLOBAY.eu

    We will cooperate with the appropriate regulatory authorities to resolve any complaints regarding privacy of personal Information.

    Date of announcement : January 1, 2010
    Date of enforcement : January 1, 2010
    Date of edit: May 25, 2018